Shipping Info & Hours of Operation
Stellartone's sales & customer service department is open Monday through Friday, 9:00 AM - 5:00 PM Central Daylight Time (GMT -5). Stellartone is closed Saturday and Sunday.
All orders received and processed after 2:00 PM Central Time will ship out on the next business day.
The United States Postal Service will be closed on the following U.S.A. Federal holidays:
• Columbus Day: Monday, Oct. 11
• Veterans Day: Thursday, Nov. 11
• Thanksgiving: Thursday, Nov. 25
• Christmas: Saturday, Dec. 25
• New Year's Day: Saturday Jan. 1
Stellartone ships to all fifty U.S.A. states exclusively via U.S.P.S. Mail:
• Orders $15 to $40: add $3.95 for discounted shipping @ U.S.P.S. 1st Class Parcel rate + tracking (if <13oz)
• Orders >$40: add $9.95 for discounted shipping @ U.S.P.S. Priority Mail Insured Signature service rate. Orders for two or more ToneStylers ship for free.
U.S.P.S. Priority Mail Insured Signature delivery time varies between two and four business days, excluding Saturdays, Sundays & Federal holidays. U.S.P.S. 1st Class Parcel delivery time varies between six and ten business days.
To receive your U.S.P.S. 1st Class Parcel or Priority Mail package, you must provide a valid street address, private mail box (PMB), or a U.S.P.S. PO Box. Due to a sudden increase in lost and stolen USPS Priority Insured mail packages, we regret that Stellartone now requires our customer's signature upon delivery. Packages will no longer be left unattended, at any delivery destinations. If no one is home to sign for the insured package, your mail carrier will leave a BLANK slip to receive your redelivery instructions on his/her next visit to your home.
If it's impossible for anyone to sign for your delivery at your home, please ask us to "hold at my local post office" when ordering, or visit your local post office to receive your insured parcel. Thank you in advance for your understanding and assistance in securely-completing your purchase!
International customers: click here to order from a Stellartone international reseller