Shipping Info & Hours of Operation
Stellartone's sales & customer service department is open Monday through Friday, 9:00 AM - 5:00 PM Central Time (UTC -6 hrs). Stellartone is closed Saturday and Sunday.
SAME DAY SHIPPING on orders received and processed BEFORE 2:00 PM.
Orders received and processed AFTER 2:00 PM will ship out on the next business day.
Both FEDEX and Stellartone will be closed on the following observed U.S.A. Federal holidays:
• THURSDAY November 23 Thanksgiving Day
• MONDAY December 25 Christmas Day
• MONDAY January 1 New Year's Day
International customers: Click here to order from a Stellartone international reseller
SALES & SHIPPING:
Sales & shipping to the U.S.A. via FedEx Ground, and to Canada via U.S.P.S. 1st class International rate. For all other international sales, click the link directly above.
Stellartone requires the buyer's signature for delivery. To prevent theft, parcels cannot be left unattended at any delivery destinations, and you cannot sign to request redelivery to an unoccupied location.
If you are never home during business hours, please provide your work address, or a private mail service address. FedEx will not ship to U.S.P.S. PO boxes. If undeliverable, FedEx will hold your parcel at your local FedEx hub for pickup at your convenience.
The delivery time for FedEx's Ground Signature rate varies between two to six days, excluding Federal holidays.
*** FedEx delivers on weekends! ***
Thank you in advance for your understanding and assistance in securely-completing your purchase.
FedEx's Ground Signature rate is discounted to $9.95; free shipping on orders of two or more ToneStylers. Shipping costs are non-refundable.
U.S.P.S. 1st class customs shipping to Canada is discounted to $29.95; free shipping on orders of two or more ToneStylers.
*** Due to customs, security and shipping issues, all sales to Canada are final; no exchanges, returns or refunds. ***