Shipping Info & Hours of Operation
Stellartone's sales & customer service department is open Monday through Friday, 9:00 AM - 5:00 PM Central Daylight Time (UTC -6 hrs). Stellartone is closed Saturday and Sunday.
All orders received and processed after 2:00 PM Central Daylight Time will ship out on the next business day.
Both the United States Postal Service and Stellartone will be closed on the following observed U.S.A. Federal holidays:
• Monday September 5, 2022 Labor Day
• Monday October 10, 2022 Columbus Day
• Friday November 11, 2022 Veterans Day
• Thursday November 24, 2022 Thanksgiving Day
• Monday December 26, 2022 Christmas
• Monday January 2, 2023 New Year's
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International customers: click here to order from a Stellartone international reseller
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Stellartone ships to all fifty U.S.A. states exclusively via U.S.P.S. Mail
Until September 1st, the true $15.95 shipping cost @ U.S.P.S. Priority Mail Insured Signature service rate will remain discounted to $9.95. Two ToneStylers will also ship for free.
Due to rising costs: effective on September 1st, Stellartone will no longer discount the true cost of U.S.P.S. Priority Mail Insured Signature shipping. The true shipping cost shall be added to all Stellartone shipments.
U.S.P.S. Priority Mail delivery time varies between two and four business days, excluding Saturdays, Sundays & Federal holidays.
To receive your U.S.P.S. Priority Mail package, you must provide a valid street address, private mail box (PMB), or a U.S.P.S. PO Box. Stellartone requires our customer's signature for delivery. To prevent theft, USPS Priority Insured mail packages cannot be left unattended at any delivery destinations. If no one is present to sign for your insured package, your mail carrier will leave a BLANK slip requesting your redelivery instructions.
If it's impossible for anyone to sign for your delivery, please ask us to "hold at my local post office" when ordering. Otherwise, please visit your local post office ASAP to sign for and receive your insured parcel. Thank you in advance for your understanding and assistance in securely-completing your purchase!